Complaints

If you have a problem, we are always here to help!  It is annoying when things are not as you expect them, but our customer service team is on hand to find the solution.

Just fill in the complaint form below, and we will get back to you within 24 hours (usually quicker!). Customer service is a very high priority for us here at SunnyTent, so we will always strive to find the best possible outcome for all our customers.

Name: *

Email: *

Telephone number: *

Order Number: *

Description of the problem/complaint: *

Photos of your problem.
Please try to follow our guidelines for sending photos, so we can properly asses the issue. *

Purchase receipt/ invoice:
Please send the receipt or invoice so we can see where you purchased your SunnyTent. You can upload it here. *